Contact us
CALL US
+354 777 3630 (Phone)
+354 784 6380 (WhatsApp)
VISIT US
220 Hafnarfjörður, ICELAND
Melabraut 29
ID No.: 700522-0320
office@icelandtogo-carrental.com
Talk to us-
your favorite way
Contact us
CALL US
+354 777 3630 (Phone)
+354 784 6380 (WhatsApp)
VISIT US
220 Hafnarfjörður, ICELAND
Melabraut 29
ID No.: 700522-0320
office@icelandtogo-carrental.com
Talk to us-
your favorite way
Contact us
CALL US
+354 777 3630 (Phone)
+354 784 6380 (WhatsApp)
VISIT US
220 Hafnarfjörður, ICELAND
Melabraut 29
ID No.: 700522-0320
office@icelandtogo-carrental.com
Talk to us — your favorite way
Talk to us — your favorite way
Frequently Asked Question
Frequently Asked Question
Where is your office located?
Our office is at Melabraut 29, 220 Hafnarfjörður, Iceland — just a few minutes from Reykjavík and close to all main routes. You’ll receive all pickup details by email after completing your booking.
How does the car return work?
Cars must be returned to our office in Hafnarfjörður, about 25 km from Keflavík Airport. We offer free transportation to the airport after the return. Important: Please return the vehicle at least 3 hours before your flight to allow enough time for check-in and transfer.
What fees and services should I know about before pickup?
● Fuel level is noted at pickup and must be the same at return. If not, the missing fuel will be charged at market price plus a 20 EUR service fee. ● Processing fee for traffic tickets is 30 EUR. ● Smoking in the car or camper results in a 300 EUR fine. ● Excessively dirty returns (car or camper) may result in a cleaning fee of 50–100 EUR. ● Damage or missing equipment is charged according to our rental terms. ● Optional insurance packages are available (CDW, SCDW, Full Protection).
How does the heating system in the camper work?
Our campers are equipped with independent Webasto parking heaters that work even when the engine is off — keeping you warm anytime, anywhere. You’ll receive full instructions and usage tips when picking up your vehicle.
What happens if I return the car late?
If the car is returned later than agreed without prior notice, the following fees apply: ● 25 EUR for each started hour of delay (up to 2 hours) ● After 2 hours — a full extra rental day is charged at the current daily rate
What documents do I need at pickup?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
What if the car gets damaged or I need help on the road?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
What should I do in case of a breakdown or accident?
If you experience a breakdown or accident: ● Contact us immediately using the emergency number provided ● In case of an accident, also call the police and file a damage report
Do I need to clean the car before returning it?
Yes — please return the vehicle in reasonably clean condition. Significant interior mess may result in an additional cleaning fee.
Can I drive on F-Roads?
Yes, but only with a 4x4 vehicle that is specifically approved for F-Roads. 2WD vehicles are not allowed on these routes. Driving an unsuitable vehicle on F-Roads voids your insurance coverage. River crossings are strictly prohibited and not covered by any insurance.
What insurance options are available?
We offer several insurance packages to match different needs and budgets: ● CDW (Collision Damage Waiver) – basic protection with a standard deductible ● SCDW (Super Collision Damage Waiver) – reduces your deductible significantly ● Full Protection – includes gravel damage, theft protection, and zero deductible Full details and pricing are available during booking or at pickup.
Can I pick up or return the car outside office hours?
Yes — changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Car Pickup & Return
We don’t operate a traditional office – your car will be delivered directly to the airport at your scheduled time. Return is usually arranged 3–4 hours before your flight, depending on your needs. This way, you save time, and we remain flexible – including night hours and outside standard office times. 📱 To avoid any inconvenience, feel free to contact us on WhatsApp at: +354 777 36 30. It’s the fastest way to confirm pickup and return details.
Can I change or cancel my booking
Yes - changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Where is your office located?
Our office is at Melabraut 29, 220 Hafnarfjörður, Iceland — just a few minutes from Reykjavík and close to all main routes. You’ll receive all pickup details by email after completing your booking.
How does the car return work?
Cars must be returned to our office in Hafnarfjörður, about 25 km from Keflavík Airport. We offer free transportation to the airport after the return. Important: Please return the vehicle at least 3 hours before your flight to allow enough time for check-in and transfer.
What fees and services should I know about before pickup?
● Fuel level is noted at pickup and must be the same at return. If not, the missing fuel will be charged at market price plus a 20 EUR service fee. ● Processing fee for traffic tickets is 30 EUR. ● Smoking in the car or camper results in a 300 EUR fine. ● Excessively dirty returns (car or camper) may result in a cleaning fee of 50–100 EUR. ● Damage or missing equipment is charged according to our rental terms. ● Optional insurance packages are available (CDW, SCDW, Full Protection).
How does the heating system in the camper work?
Our campers are equipped with independent Webasto parking heaters that work even when the engine is off — keeping you warm anytime, anywhere. You’ll receive full instructions and usage tips when picking up your vehicle.
What happens if I return the car late?
If the car is returned later than agreed without prior notice, the following fees apply: ● 25 EUR for each started hour of delay (up to 2 hours) ● After 2 hours — a full extra rental day is charged at the current daily rate
What documents do I need at pickup?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
What if the car gets damaged or I need help on the road?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
What should I do in case of a breakdown or accident?
If you experience a breakdown or accident: ● Contact us immediately using the emergency number provided ● In case of an accident, also call the police and file a damage report
Do I need to clean the car before returning it?
Yes — please return the vehicle in reasonably clean condition. Significant interior mess may result in an additional cleaning fee.
Can I drive on F-Roads?
Yes, but only with a 4x4 vehicle that is specifically approved for F-Roads. 2WD vehicles are not allowed on these routes. Driving an unsuitable vehicle on F-Roads voids your insurance coverage. River crossings are strictly prohibited and not covered by any insurance.
What insurance options are available?
We offer several insurance packages to match different needs and budgets: ● CDW (Collision Damage Waiver) – basic protection with a standard deductible ● SCDW (Super Collision Damage Waiver) – reduces your deductible significantly ● Full Protection – includes gravel damage, theft protection, and zero deductible Full details and pricing are available during booking or at pickup.
Can I pick up or return the car outside office hours?
Yes — changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Car Pickup & Return
We don’t operate a traditional office – your car will be delivered directly to the airport at your scheduled time. Return is usually arranged 3–4 hours before your flight, depending on your needs. This way, you save time, and we remain flexible – including night hours and outside standard office times. 📱 To avoid any inconvenience, feel free to contact us on WhatsApp at: +354 777 36 30. It’s the fastest way to confirm pickup and return details.
Can I change or cancel my booking
Yes - changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Where is your office located?
Our office is at Melabraut 29, 220 Hafnarfjörður, Iceland — just a few minutes from Reykjavík and close to all main routes. You’ll receive all pickup details by email after completing your booking.
How does the car return work?
Cars must be returned to our office in Hafnarfjörður, about 25 km from Keflavík Airport. We offer free transportation to the airport after the return. Important: Please return the vehicle at least 3 hours before your flight to allow enough time for check-in and transfer.
What fees and services should I know about before pickup?
● Fuel level is noted at pickup and must be the same at return. If not, the missing fuel will be charged at market price plus a 20 EUR service fee. ● Processing fee for traffic tickets is 30 EUR. ● Smoking in the car or camper results in a 300 EUR fine. ● Excessively dirty returns (car or camper) may result in a cleaning fee of 50–100 EUR. ● Damage or missing equipment is charged according to our rental terms. ● Optional insurance packages are available (CDW, SCDW, Full Protection).
How does the heating system in the camper work?
Our campers are equipped with independent Webasto parking heaters that work even when the engine is off — keeping you warm anytime, anywhere. You’ll receive full instructions and usage tips when picking up your vehicle.
What happens if I return the car late?
If the car is returned later than agreed without prior notice, the following fees apply: ● 25 EUR for each started hour of delay (up to 2 hours) ● After 2 hours — a full extra rental day is charged at the current daily rate
What documents do I need at pickup?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
What if the car gets damaged or I need help on the road?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
What should I do in case of a breakdown or accident?
If you experience a breakdown or accident: ● Contact us immediately using the emergency number provided ● In case of an accident, also call the police and file a damage report
Do I need to clean the car before returning it?
Yes — please return the vehicle in reasonably clean condition. Significant interior mess may result in an additional cleaning fee.
Can I drive on F-Roads?
Yes, but only with a 4x4 vehicle that is specifically approved for F-Roads. 2WD vehicles are not allowed on these routes. Driving an unsuitable vehicle on F-Roads voids your insurance coverage. River crossings are strictly prohibited and not covered by any insurance.
What insurance options are available?
We offer several insurance packages to match different needs and budgets: ● CDW (Collision Damage Waiver) – basic protection with a standard deductible ● SCDW (Super Collision Damage Waiver) – reduces your deductible significantly ● Full Protection – includes gravel damage, theft protection, and zero deductible Full details and pricing are available during booking or at pickup.
Can I pick up or return the car outside office hours?
Yes — changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Car Pickup & Return
We don’t operate a traditional office – your car will be delivered directly to the airport at your scheduled time. Return is usually arranged 3–4 hours before your flight, depending on your needs. This way, you save time, and we remain flexible – including night hours and outside standard office times. 📱 To avoid any inconvenience, feel free to contact us on WhatsApp at: +354 777 36 30. It’s the fastest way to confirm pickup and return details.
Can I change or cancel my booking
Yes - changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Where is your office located?
Our office is at Melabraut 29, 220 Hafnarfjörður, Iceland — just a few minutes from Reykjavík and close to all main routes. You’ll receive all pickup details by email after completing your booking.
How does the car return work?
Return the car to our Hafnarfjörður office (25 km from the airport). Free transfer to Keflavík. Please allow 3 hours before your flight.
What fees and services should I know about before pickup?
● Fuel level is noted at pickup and must be the same at return. If not, the missing fuel will be charged at market price plus a 20 EUR service fee. ● Processing fee for traffic tickets is 30 EUR. ● Smoking in the car or camper results in a 300 EUR fine. ● Excessively dirty returns (car or camper) may result in a cleaning fee of 50–100 EUR. ● Damage or missing equipment is charged according to our rental terms. ● Optional insurance packages are available (CDW, SCDW, Full Protection).
How does the heating system in the camper work?
Our campers are equipped with independent Webasto parking heaters that work even when the engine is off — keeping you warm anytime, anywhere. You’ll receive full instructions and usage tips when picking up your vehicle.
What happens if I return the car late?
If the car is returned later than agreed without prior notice, the following fees apply: ● 25 EUR for each started hour of delay (up to 2 hours) ● After 2 hours — a full extra rental day is charged at the current daily rate
What documents do I need at pickup?
When picking up your vehicle, please have: ● A valid driver’s license (held for at least 12 months) ● A photo ID (passport or national ID) ● A credit card in the driver’s name (for the security deposit)
What if the car is damaged or I need help?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
Do I need to clean the car before returning it?
Yes — please return the vehicle in reasonably clean condition. Significant interior mess may result in an additional cleaning fee.
Can I drive on F-Roads?
Yes, but only with a 4x4 vehicle that is specifically approved for F-Roads. 2WD vehicles are not allowed on these routes. Driving an unsuitable vehicle on F-Roads voids your insurance coverage. River crossings are strictly prohibited and not covered by any insurance.
What insurance options are available?
We offer several insurance packages to match different needs and budgets: ● CDW (Collision Damage Waiver) – basic protection with a standard deductible ● SCDW (Super Collision Damage Waiver) – reduces your deductible significantly ● Full Protection – includes gravel damage, theft protection, and zero deductible Full details and pricing are available during booking or at pickup.
Can I pick up or return the car outside office hours?
Yes — pickup and return outside regular office hours can be arranged. Please contact us in advance to set the details. An additional fee may apply depending on the time.
Can I change or cancel my booking?
Yes — changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Can I return the car to a different location?
Yes — this service is available, but must be arranged in advance by email or phone.
Pickup & Return
We deliver cars directly to the airport – no office. Return is arranged case by case, usually 3–4h before your flight. We’re flexible – even at night. 📱 WhatsApp: +354 777 36 30
Where is your office located?
Our office is at Melabraut 29, 220 Hafnarfjörður, Iceland — just a few minutes from Reykjavík and close to all main routes. You’ll receive all pickup details by email after completing your booking.
How does the car return work?
Return the car to our Hafnarfjörður office (25 km from the airport). Free transfer to Keflavík. Please allow 3 hours before your flight.
What fees and services should I know about before pickup?
● Fuel level is noted at pickup and must be the same at return. If not, the missing fuel will be charged at market price plus a 20 EUR service fee. ● Processing fee for traffic tickets is 30 EUR. ● Smoking in the car or camper results in a 300 EUR fine. ● Excessively dirty returns (car or camper) may result in a cleaning fee of 50–100 EUR. ● Damage or missing equipment is charged according to our rental terms. ● Optional insurance packages are available (CDW, SCDW, Full Protection).
How does the heating system in the camper work?
Our campers are equipped with independent Webasto parking heaters that work even when the engine is off — keeping you warm anytime, anywhere. You’ll receive full instructions and usage tips when picking up your vehicle.
What happens if I return the car late?
If the car is returned later than agreed without prior notice, the following fees apply: ● 25 EUR for each started hour of delay (up to 2 hours) ● After 2 hours — a full extra rental day is charged at the current daily rate
What documents do I need at pickup?
When picking up your vehicle, please have: ● A valid driver’s license (held for at least 12 months) ● A photo ID (passport or national ID) ● A credit card in the driver’s name (for the security deposit)
What if the car is damaged or I need help?
If your car is damaged or you need road assistance: ● Contact us immediately ● Roadside assistance is available during office hours and 24/7 in emergencies ● Costs depend on the situation and your insurance coverage
Do I need to clean the car before returning it?
Yes — please return the vehicle in reasonably clean condition. Significant interior mess may result in an additional cleaning fee.
Can I drive on F-Roads?
Yes, but only with a 4x4 vehicle that is specifically approved for F-Roads. 2WD vehicles are not allowed on these routes. Driving an unsuitable vehicle on F-Roads voids your insurance coverage. River crossings are strictly prohibited and not covered by any insurance.
What insurance options are available?
We offer several insurance packages to match different needs and budgets: ● CDW (Collision Damage Waiver) – basic protection with a standard deductible ● SCDW (Super Collision Damage Waiver) – reduces your deductible significantly ● Full Protection – includes gravel damage, theft protection, and zero deductible Full details and pricing are available during booking or at pickup.
Can I pick up or return the car outside office hours?
Yes — pickup and return outside regular office hours can be arranged. Please contact us in advance to set the details. An additional fee may apply depending on the time.
Can I change or cancel my booking?
Yes — changes and cancellations are possible according to our cancellation policy. Please contact us as soon as possible if you need to make changes or cancel your reservation.
Can I return the car to a different location?
Yes — this service is available, but must be arranged in advance by email or phone.
Pickup & Return
We deliver cars directly to the airport – no office. Return is arranged case by case, usually 3–4h before your flight. We’re flexible – even at night. 📱 WhatsApp: +354 777 36 30
Frequently Asked Question